Complaints
The Prime Magazine aims to report accurately and fairly. If you believe we have published something inaccurate, intrusive or in breach of the Editors’ Code of Practice, please let us know.
How to complain
Email info@greypeakmedia.com with the subject line “Complaint”, or write to The Editor, The Prime Magazine, Grey Peak Media, Anerley, London SE20 8BD, United Kingdom. Please include:
- Your name and contact details
- The link (URL) and title of the article
- What you believe is wrong, and why
- What you would like us to do about it
What happens next
We will acknowledge your complaint within five working days and aim to give a full response within 28 days. Where we find an error, we will correct it promptly. See our Corrections Policy and Editorial Policy.
If you are not satisfied
If you are unhappy with our response, you may be able to refer your complaint to an independent press regulator in the UK once you have gone through our complaints process.